Our services.
Operational consulting.
One of the biggest challenges, as well as opportunities, of an independent hotel is that very independent nature. This means that you can make quick and agile decisions for the betterment of your asset and your guests, but it also means that you don’t have a parent company to fall back on or to provide you with standards and operational guidance.
We can provide our years of operational expertise to help you develop standards, procedures, and best practices that fit your property and your needs, and roll them out quickly. All too often, your operational leaders are so involved in the operation that it can take weeks or months to accomplish this.
In addition to bringing our own ideas to the table, we can offer advice and act as a sounding board for your thoughts, pointing out their advantages and possible hidden challenges.
Technical Consulting & Support.
Navigating the ever-evolving landscape of hotel technologies can often seem daunting, especially for independent properties. The hospitality industry is rapidly embracing digital transformation, and staying abreast of these changes is not just about keeping up, but also about gaining a competitive edge.
At the heart of this transformation is the need to choose and effectively implement the right technology stack, a task that is crucial for enhancing operational efficiency and guest satisfaction. Our team, with over 30 years of experience in a wide array of tech solutions, is positioned to guide properties through this intricate process. We understand that each property is unique, and we specialize in identifying and facilitating the adoption of technology that is best suited to the specific needs and goals of your asset.
The challenge doesn't end with selecting the right technology. Designing, implementing, and supporting your hospitality technology ecosystem is equally critical. We recognize the complexities involved and offer comprehensive support and system administration services. Our distinctive approach involves providing these services without fixed or monthly costs, a model that is both cost-effective and efficient for our clients. This allows you to devote your time and resources to what matters most – enhancing guest experiences.
Additionally, our support frees up your IT team to concentrate on crucial on-site responsibilities, like managing local hardware and network issues. Offloading administrative tasks to our remote expert team means your on-site IT personnel can focus on immediate, physical tech needs, ensuring smoother operations. Our commitment is to provide seamless, end-to-end solutions in hospitality technology, allowing you to focus on delivering exceptional service to your guests.
Asset management.
Asset Management is the important practice of dealing with all processes that allow hotel owners to maximize value, minimize costs and ensure the smooth running of the hotel operations.
Asset Management is a valuable service for independent hotels that may not have the experienced staff in place to provide high-level analysis of your expenses and financials, or whose staff may simply not have the time on a daily basis due to needing to operate the asset.
We can review your processes, financials, and purchasing to guide your team in making tactical decisions to maximize your NOI at the end of the day. Additionally, we can provide technological solutions to help modernize your business, often at a lower cost than if you were to pursue this journey on your own.
